Services – Crossroads Billing Services

Crossroads Billing Services provides each client with a comprehensive range of billing and revenue recovery services, including:

Effective techniques to minimize your denial rates and maximize income for all payer groups.
Electronic and Manual Claim Submission.
Electronic Patient Invoices billed according to your specifications.

*As part of our service we will monitor denials and billing issues, communicate them to the office in a timely fashion and alert the practice on patterns of issues and how to correct or prevent the same types of issues going forward.

More About Us

Medical and Behavioral Health

Electronically bill all government and commercial insurance companies.
Bill out any/all paper claims for insurance carriers that do not accept electronic billing.
Post all insurance payments and assign any balance responsibility as per insurance EOB’s.
Bill out any secondary insurance carriers.
Handle all patient billing.
Daily correspondence; follow-up on any denial and/or correspondence from insurance companies in regard to claims submitted.
Routine AR management: Continuously monitor and manage outstanding AR.
Provide weekly, monthly and yearly reporting.

Chiropractic Care

Electronically bill all government and commercial insurance companies where applicable utilizing existing relationship with provider’s clearinghouse.
Bill out any/all paper claims for insurance carriers that do not accept electronic billing.
Bill all No-Fault and Workers Comp claims as per payer requirements
Post all insurance payments and assign any balance responsibility as per insurance EOB’s.
Bill out any secondary insurance carriers.
Daily correspondence; follow-up on any denial and/or correspondence from insurance companies in regard to claims submitted.
Routine AR management: Continuously monitor and manage outstanding AR.

Ambulance Services

Importing your transports directly from your PCR Software into our billing software. Electronically bill all government and commercial insurance companies.
Bill out any/all paper claims for insurance carriers that do not accept electronic billing.
Post all insurance payments and assign any balance responsibility as per insurance EOB’s.
Bill out any secondary/tertiary insurance carriers.
Patient Statements run and mailed according to schedule and guidelines decided by your agency
Continuous follow-up on outstanding claims, each to reconciliation.
A dedicated biller for your agency that will be as responsive and accessible as one sitting at your facility
Monthly reporting provided. Additional reports available upon request.

CAN YOU ANSWER “YES” TO ALL OF THESE QUESTIONS?

If not, you owe it to yourself to contact us!

° Is your practice or agency currently collecting more than 90% of all billed claims?

° Is your current billing company following each of your claims to reconciliation?

° Is your agency compliant with all state and federal regulations?

° Are your billers promptly filing secondary and tertiary claims?

° Is your staff billing self-pay amounts after all insurance payments are received?

° Are your patient collections being handled in a respectful and professional manner?

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